Privacy Policy

This Privacy Policy outlines how Revlup.store (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website https://revlup.store, including any other media form, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect various types of information when you visit or interact with Revlup.store, either directly or indirectly. These include:

a. Personal Identifiable Information (PII)

We may collect personal data that identifies you as an individual, including but not limited to:

Full Name

Email Address

Phone Number

Shipping and Billing Address

Payment Information (processed securely via third-party payment gateways)

Order History and Preferences

b. Non-Personal Information

We also collect data that does not identify you personally:

IP Address

Browser Type

Device Type

Operating System

Pages Visited and Time Spent

Referral URLs

c. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and other tracking technologies to collect data on user behavior. This helps us improve your experience and personalize content.

2. How We Collect Information

We gather information in the following ways:

a. Direct Collection

When you:

Create an account

Make a purchase

Contact us via support

Subscribe to our newsletters

Participate in promotions or surveys

b. Automated Technologies

Cookies and tracking scripts collect usage data to analyze trends, administer the website, and track user movements.

c. Third-Party Integrations

We may receive data from:

Payment gateways (e.g., Razorpay, Paytm, UPI)

Analytics platforms (e.g., Google Analytics)

Marketing tools (e.g., Meta Pixel, Mailchimp)

Affiliate platforms

3. Use of Your Information

We use the collected information for the following purposes:

a. Order Fulfillment

To process orders, manage shipping, handle returns, and ensure you receive the products and services requested.

b. Customer Support

To respond to inquiries, solve issues, and provide account or transaction updates.

c. Marketing & Promotions

To deliver newsletters, offers, discounts, and announcements relevant to your preferences.

d. Improvement of Services

To enhance website performance, user interface, and product offerings based on behavior analytics.

e. Legal & Security Obligations

To comply with applicable laws, regulations, and legal processes. Also, to detect fraud, unauthorized transactions, and other violations.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may disclose your data to:

a. Service Providers

Third-party vendors who assist us with payment processing, order shipment, customer service, website hosting, and marketing campaigns.

b. Legal Compliance

We may disclose information if required to do so by law, or if we believe that such action is necessary:

To comply with a legal obligation

To protect the safety and rights of Revlup.store and users

To investigate fraud or suspected violations

c. Business Transfers

If Revlup.store is involved in a merger, acquisition, asset sale, or restructuring, user data may be transferred as part of that transaction.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Accounts & Orders: Retained indefinitely unless you request deletion.

Marketing Data: Retained until you unsubscribe.

Cookies: Session cookies expire upon browser closure; persistent cookies may last from 30 to 365 days.

6. Security of Your Information

We implement robust technical, administrative, and physical safeguards to protect your data:

SSL (Secure Socket Layer) encryption on transactions

Secure payment processing through PCI-DSS compliant gateways

Firewalls, virus detection, and encryption protocols

Role-based access control to databases

Although we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

7. User Rights and Choices

a. Access & Update

You may review and edit your profile details by logging into your account.

b. Opt-Out of Marketing

You can unsubscribe from emails at any time via the link provided or by contacting support.

c. Account Deletion

To delete your account and associated data, send a request to support@revlup.store. Deletion will be confirmed within 7 business days.

d. Restrict Cookies

Most browsers allow you to block or delete cookies. This may impact website functionality.

8. Children's Privacy

Revlup.store does not knowingly collect data from individuals under the age of 18. If we discover that a child has submitted personal data, we will delete it promptly. If you believe a minor has used our website, contact us immediately.

9. International Data Transfers

Our servers and services are hosted within India, but some service providers may be located internationally. By using our website, you consent to the transfer, storage, and processing of your information outside your country in accordance with this Privacy Policy.

10. Third-Party Links & Tools

Our website may contain links to third-party platforms like:

Instagram, Facebook, YouTube

Payment gateways

Affiliate and offer programs

We are not responsible for their privacy practices. We encourage users to read third-party privacy policies before engaging with their platforms.

11. Cookie Policy Summary

Revlup.store uses the following types of cookies:

a. Essential Cookies

Necessary for site functionality like login, cart, and checkout.

b. Performance Cookies

Help us understand user behavior via analytics tools.

c. Functionality Cookies

Remember preferences like language, currency, and product filters.

d. Marketing Cookies

Used for targeted advertisements on third-party platforms like Facebook, Google Ads, etc.

You can manage cookie settings in your browser preferences.

12. Grievance Officer / Contact Information

In accordance with the Indian IT Act and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

We aim to resolve complaints and concerns within 7 working days.

13. Legal Basis for Processing (If Applicable)

If you are located in jurisdictions like the EU or under similar data protection laws, we rely on the following legal grounds to process your information:

Consent

Contractual Necessity

Legal Obligation

Legitimate Interests

Vital Interests

14. Changes to This Privacy Policy

We reserve the right to revise this Privacy Policy at any time. Changes will be updated on this page and the revised policy will be effective immediately upon posting.

We recommend reviewing this page periodically to stay informed of how we are protecting your information.

15. User Consent

By accessing or using our website, creating an account, or making a purchase, you consent to our Privacy Policy and agree to the terms set forth herein.

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or in relation to this policy will be subject to the jurisdiction of the courts of India.

17. Privacy Policy for Mobile Devices

If you use our mobile site or app, the same privacy principles apply. Additional permissions (e.g., camera, location) will be explicitly requested and explained during use.

18. Third-Party Analytics

We use tools like:

Google Analytics

Meta Pixel

Clarity or Hotjar

These tools help us improve the customer journey. You may opt out using browser settings or via Google’s ad settings.

19. Language of the Policy

This policy is written in English. Translations may be provided for ease of use, but the English version will prevail in legal contexts.

20. Miscellaneous

This Privacy Policy forms part of our Terms and Conditions.

In case of contradiction between the two, the one with stricter protection for users will prevail.

If any provision is found unenforceable, the rest will remain in effect.